Privacy Policy

This Privacy Policy describes how uovoto.com collects, uses and discloses your personal information when you visit or make a purchase from the Site ("Site" or "we").

Collecting Personal Information

  • TRACT ANY OTHER TRACKING TECHNOLOGIES USED].
  • Disclosure for a business purpose: shared with our processor Shopify [ADD ANY OTHER VENDORS WITH WHOM YOU SHARE THIS INFORMATION].

Order information

  • Examples of Personal Information Collected: Web browser version, IP address, time zone, cookie information, the websites or products you view, search terms, and how you interact with the Site.
  • Purpose of collection: To load the website accurately for you and to analyze website usage to optimize our website.
  • Collection Sources: This information is collected automatically when you visit our website using cookies, log files, web beacons, tags or pixels.
  • Disclosure for Business Purposes: Shared with our processor, Shopify (unless this information is also shared with other vendors).

Customer support information

  • Examples of Personal Information collected
  • Purpose of collection: to provide customer support.
  • Source of collection: collected from you.
  • Disclosure for a business purpose: Shopify, Zendesk

Minors

The Site does not apply to individuals under the age of [insert age]. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the address provided below to request deletion.

 

Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
  • Klaviyo, Zendesk, Shopify

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We share information with our advertising partners about your use of the Site, your purchase history, and your interactions with our advertisements on other websites. We collect and share some of this information directly with our advertising partners and in some cases may share this information through the use of cookies or other similar technologies (as required by law in your location).

 

Using Personal Information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and fulfilling your orders, and keeping you up to date with new products, services and offers.

Lawful basis

Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:

  • Your consent;
  • The performance of the contract between you and the Site;
  • Compliance with our legal obligations;
  • To protect your vital interests;
  • To perform a task carried out in the public interest;
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

Retention

When you place an order through the Site, we will retain your personal information for our records unless you ask us to delete it. For more information about your right to erasure, please see the "Your Rights" section below.

Automatic decision-making

If you are a resident of the European Economic Area (EEA), you have the right to object to processing based solely on automated decision-making, including personal profiling, where that decision has legal effect on you or otherwise materially affects you.

Our processor, Shopify, uses limited automated decision making for fraud prevention, which does not legally or otherwise materially affect you.

Services that include an automated decision-making element include:

  • IP addresses with multiple failed transactions are temporarily placed on a denial list. This denial list only lasts for a few hours.
  • The credit card associated with the IP address on the denied list will be temporarily placed on the denied list. The denial list will last for several days.

Selling Personal Information

Our Site sells Personal Information, as defined by the California Consumer Privacy Act of 2018 (“CCPA”).

[INSERT:

  • CATEGORIES OF INFORMATION SOLD;
  • INSTRUCTIONS ON HOW TO OPT-OUT OF SALE;
  • WHETHER YOUR BUSINESS SELLS INFORMATION OF MINORS (UNDER 16) AND WHETHER YOU OBTAIN AFFIRMATIVE AUTHORIZATION;
  • IF YOU PROVIDE A FINANCIAL INCENTIVE TO NOT SELL INFORMATION, PROVIDE INFORMATION ABOUT WHAT THAT INCENTIVE IS.]

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the Personal Information we hold about you, to port it to a new service, and to ask that your Personal Information be corrected, updated, or erased. If you would like to exercise these rights, please contact us through the contact information below

 

CCPA

If you are a resident of the State of California, you have the right to access the personal information we maintain about you (also known as the "right to know"), to transfer it to new services, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us at the contact information below [or insert alternative instructions for sending access, deletion, correction and portability requests].

If you wish to designate an authorised agent to submit these requests on your behalf, please contact us at the email address below.

Cookies

A cookie is a small piece of information that is downloaded to your computer or device when you visit our website. We use many different types of cookies, including functionality, performance, advertising and social media or content-related cookies.Cookies improve your browsing experience by allowing a website to remember your actions and preferences, such as logging in and region selection. This means you don't have to re-enter this information every time you return to the site or navigate between pages.Cookies also provide information about how users use the site, such as whether they are first-time or frequent visitors.

We use the following cookies to optimize your experience on our Site and to provide our services.

Cookies Necessary for the Functioning of the Store

Name Function
_ab Used in connection with access to admin.
_secure_session_id Used in connection with navigation through a storefront.
cart Used in connection with shopping cart.
cart_sig Used in connection with checkout.
cart_ts Used in connection with checkout.
checkout_token Used in connection with checkout.
secret Used in connection with checkout.
secure_customer_sig Used in connection with customer login.
storefront_digest Used in connection with customer login.
_shopify_u Used to facilitate updating customer account information.

Reporting and Analytics

Name Function
_tracking_consent Tracking preferences.
_landing_page Track landing pages
_orig_referrer Track landing pages
_s Shopify analytics.
_shopify_fs Shopify analytics.
_shopify_s Shopify analytics.
_shopify_sa_p Shopify analytics relating to marketing & referrals.
_shopify_sa_t Shopify analytics relating to marketing & referrals.
_shopify_y Shopify analytics.
_y Shopify analytics.

 

The length of time a cookie is retained depends on whether it is a "session" or "persistent" cookie; a session cookie is automatically deleted when you stop browsing a website, whereas a persistent cookie remains until it expires or is deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they are downloaded to your device.

You can control and manage cookies in a number of ways, but please note that deleting or blocking cookies may have a negative impact on your user experience and some website content may not be fully accessible.

Most browsers automatically accept cookies, but you can choose whether or not to accept cookies through your browser settings, which are usually located in the Tools or Preferences menu of your browser. If you would like more information on how to modify your browser settings and block, manage or filter cookies, please refer to your browser's help file or visit something like www.allaboutcookies.org

In addition, please note that blocking cookies may not completely prevent us from sharing information with third parties, such as advertising partners. If you wish to exercise your rights or opt out of certain third parties' use of your information, please follow the instructions in the "Behavioural Advertising" section above.

Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

Changes

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at money@hicrochet.com or by mail using the details provided below:

30 N. Gould St. Ste R, Sheridan WY 82801 US

If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority.